Privacy Policy
Your privacy is important to us, and trustedparentguide.com (“we”, “us”, or “our”) is fully committed to protecting the personal data you entrust to us. We appreciate your trust in us to manage your information carefully, and in compliance with all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or use the website trustedparentguide.com (the “Site”). It also explains your rights and choices as a data subject or consumer.
1. Commitment to Privacy and Data Protection
trustedparentguide.com respects and values your privacy. We are dedicated to maintaining the confidentiality, integrity, and security of the personal information of all users who interact with our Site. Any data we collect is used only for legitimate and outlined purposes, and we enforce strict safeguards to ensure that your personal information is protected.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users of trustedparentguide.com. For the purposes of applicable data protection laws, we act as the “data controller” with respect to the personal data collected through the Site, which means we determine the manner and purpose of the processing of your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal information:
a. Usage Data
Includes your IP address, browser type and version, time zone setting, referring URLs, page views, site navigation patterns, access times, session duration, and other diagnostic data pertaining to how you access and use our Site.
b. Account Data
Includes your name, email address, mailing address, phone number, account credentials, and other details you provide when creating an account or interacting with trustedparentguide.com.
c. Profile Data
Includes your interests, preferences, purchase history, survey responses, and behavioral data gleaned from your interactions with the Site.
d. Communication Data
Includes correspondence with our support team, contact form submissions, customer service history, and any other communications exchanged between you and trustedparentguide.com.
e. Technical Data
Includes information about the device you use to access our Site, such as operating system, device identifiers, browser configurations, mobile network information, and system diagnostics.
f. Transaction Data
Includes information related to purchases made on the Site: billing details, payment methods (processed through secure third-party gateways), delivery addresses, order history, and receipt information.
g. Preference Data
Includes your marketing communication preferences, consents provided, product or content interests, and participation in promotional events or surveys.
4. Legal Bases for Processing Personal Data
We process your personal data under the following lawful bases, as permitted under GDPR and CCPA:
– Consent: When you have explicitly provided your consent for specific processing activities (e.g., newsletter sign-ups, cookies).
– Contractual Necessity: When processing is required to fulfill our contract with you, such as delivering purchased goods or services.
– Legitimate Interests: Where necessary for purposes such as analytics, fraud prevention, improving website functionality, or ensuring network and information security.
– Legal Obligation: When processing is needed to comply with applicable legal and regulatory requirements.
5. Your Rights
As a data subject, you have the following rights under applicable data protection laws:
– Right to Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request that your data be deleted, subject to legal limitations.
– Right to Restriction: Request a restriction of processing in certain circumstances.
– Right to Data Portability: Receive your data in a commonly used, machine-readable format and transmit it to another controller where feasible.
– Right to Object: Object to processing on grounds such as legitimate interest or direct marketing.
– Right to Withdraw Consent: Where processing is based on consent, you may revoke it at any time.
To exercise any of your rights, please email us at: [email protected]
6. Security Measures
We employ industry-standard organizational and technical measures to safeguard personal data, such as:
– End-to-end encryption for sensitive data transmission.
– Role-based access control and authentication systems.
– Regular data backups and secure infrastructure hosting.
– Security awareness training for our staff and system administrators.
Despite these efforts, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. International Data Transfers
We may transfer your personal data to third-party service providers or cloud-based systems located outside your jurisdiction, including the European Economic Area or the United States. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adherence to recognized data protection frameworks, in compliance with GDPR and CCPA requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal and regulatory obligations.
– Usage Data: Retained for up to 24 months for analytical purposes.
– Account and Profile Data: Retained while your account remains active, and up to 6 years thereafter for recordkeeping purposes.
– Transaction Data: Retained for up to 7 years in compliance with tax laws.
– Communication Data: Retained for up to 3 years from the date of last interaction.
– Preference Data: Retained until you update or withdraw your preferences.
9. Cookie Policy
trustedparentguide.com uses cookies and similar technologies to enhance user experience and analyze Site performance. The following types of cookies may be used:
– Essential Cookies: Required for the proper functioning of the Site and enabling core features such as account authentication.
– Functional Cookies: Allow for personalization and remembering user choices.
– Analytics Cookies: Help us understand user behavior and improve content and functionality.
– Performance Cookies: Track website performance metrics such as page load times and error rates.
10. Cookie Management and Compliance
Upon visiting trustedparentguide.com, you will be presented with a cookie consent banner. You may choose to accept or manage your cookie preferences through this interface in compliance with GDPR and CCPA requirements. You may also modify your browser settings to block certain or all cookies; however, this may limit certain features and functionality of the Site.
11. Special Protections for Children Under 13
We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information on our Site, please contact us immediately at [email protected] and we will take appropriate action to delete such data.
12. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time, and such changes will become effective upon posting. Users are encouraged to review this policy periodically. If we make material changes to this Policy, you will be notified through appropriate channels, such as email or on-site notices.
13. Contact
For any questions, concerns, data access requests, or complaints regarding this Privacy Policy or your personal data, please reach out to our Privacy Compliance Team:
Email: [email protected]
Website: https://trustedparentguide.com
This Privacy Policy is designed to ensure transparency, promote accountability, and affirm our adherence to globally recognized privacy standards. Please do not hesitate to contact us with any concerns regarding the handling of your personal information.